1. If tape in hair extensions human hair is stored for too long, or in heat season, or the applying method is improper, the adhesive will lose stickiness. Let us know if this happens to you and we’ll send you replacement tapes right away.
2. Our tape in extensions is made by real human hair, no animal hair or synthetic hair. Some substances may be mixed in the raw materials, we remove them by manual sorting and heating.If you meet the issue, tell us and we will exchange it for you.
3. Balayage tape in hair extensions has been bleached and dyed many times in the processing project. They only can be dyed to dark color, and not be bleached, no use purple shampoo. If heat setting is required, keep the temperature below 180°C/356°F.
4. Wash your tape human hair extensions with mild shampoo. Don’t use a hair dryer, let the hair air dry. Comb your hair with a wide-tooth comb, regularly deep-condition your hair extensions. Don’t wash frequently. Recommend to wash hair once a week.
5. Full Shine tape hair extensions use high-quality white tape. If the glue is difficult to remove, please find a professional by using tape remover to remove it. Do not pull hard on your hair, it will seriously damage your scalp and hair.
6.Full Shine tape in human hair comes in a wide range of lengths & shades: 10″-24″ & 30+ colors. 10-12 inch, 20pcs/30g; 14-24 inch, 20pcs/50g. Recommend 2-3 sets for a thick full head. And we can customize the hair color and weight as you need.
7. Our seamless hair extensions are well packaged, easy to carry and can be used as travel equipment. But don’t take your hair to play in seawater or swimming pools, high salt and chlorine will seriously affect hair life and break the hair.
8. If you don’t know what color to choose or the color you received is not suitable, please let us know with pictures, and our customer service team will help you find the most suitable color.
9. If your package is lost, damaged, used, empty box, wrong color or size, please don’t worry, let us know immediately, our customer service team will solve your needs as soon as possible.
10. We recommend using the sandwich method to wear the remy tape hair extensions, and heating tape for 1-3 seconds before wearing, it will make the tape more sticky.